Understand
We map how the work actually flows through your business today - channels, tools, volumes, and where human judgment is required.
Singapore AI studio
AI Agents for your Business
Olano designs, deploys, and manages AI systems across customer service, business operations, and market intelligence. Each system is connected to your tools, governed by your team, and built to perform real work - not just answer prompts.
- Your own environment
- Human approvals
- Measurable outcomes
- Ongoing optimisation
Live demo - no signup
Message a real Olano agent right now.
The agents on the right are live on our own WhatsApp and Telegram - built with Olano and powered by Olano Core, the same runtime we deploy for your business. Say hello and watch an Olano front-desk agent answer your questions, qualify the enquiry, and offer to book - in seconds, any time of day.
Built with Olano - powered by Olano AI
Chat on WhatsApp
Olano WhatsApp Agent
Chat on Telegram
@OlanoAIBot
Opens in your own WhatsApp or Telegram - your number stays private.
Selected work
Systems in production, doing real work.
A snapshot of deployments Olano designs, runs, and improves for clients today.
Parts retailer · WhatsApp · Live inventory
A WhatsApp service system connected to live inventory
Olano built a custom API into the client's inventory system, so customer-facing agents answer with accurate prices, stock availability, product images, and recommendations around the clock - while a second, staff-side system runs the inventory itself from WhatsApp.
- Staff add new inventory items - and product photos - straight from a phone, in seconds instead of the old camera-to-computer-to-software routine
- Low-stock searches surface what's running out and prepare supplier orders
- Customers get accurate stock answers day and night, without waiting on staff
Result: 10-15 customer enquiries handled daily, with staff free to focus on customers in the shop.
Read the case studyMarketing agency · Tender intelligence · Twice-daily monitoring
Government-tender monitoring with decision-ready reports
Olano built a custom API into the government tender platform, giving the agent full access to every tender's description, requirements, and attachments. It monitors new offerings twice a day and identifies the ones the agency can genuinely compete for.
- Each match scored against the agency's specialisation, best fits first
- An email and PDF report delivered with every batch of newly identified tenders
- A draft plan and risk outline as the starting point for each application
Client feedback: “These reports are excellent. Thank you so much!”
Read the case studySolutions
Four ways Olano takes on real work.
Each solution is a managed AI system, designed around your workflow - not a subscription to a toolbox. Most clients start with one and expand from there.
Olano Front Desk
Customer service, enquiries, leads, and bookings
An always-on client service layer for WhatsApp, email, Telegram, and web. Olano answers enquiries, qualifies leads, books appointments, checks live business information, and escalates sensitive cases to your team.
- Answers, qualifies, and books around the clock
- Live prices, stock, and availability from your systems
- Sensitive cases escalate to a human
Olano Operations
Inbox, CRM, coordination, and recurring work
An intelligent operations layer that keeps the recurring work behind your business moving: inbox triage, drafted replies, follow-ups, scheduling, CRM administration, routine reporting, and recurring procedures.
- Inbox triage, with replies drafted for approval
- CRM kept accurate, follow-ups never dropped
- Recurring procedures and reporting on schedule
Olano Intelligence
Market monitoring and decision-ready briefings
Continuous monitoring of competitors, suppliers, reviews, public mentions, and industry developments - distilled into concise briefings your team can act on.
- Competitor and supplier moves, tracked continuously
- Reviews and mentions flagged for a human reply
- Concise briefings, delivered where you work
Bespoke AI Systems
Connected systems for more complex organisations
For businesses that need multiple workflows, proprietary integrations, dedicated deployment requirements, or an AI operations layer spanning several teams.
- Multi-agent operations across departments
- Custom integrations, customer cloud or VPC deployment
- Security, compliance, and governance requirements
Every system drafts and researches on its own; anything that goes out - an email, a post, a reply - waits for your approval by default.
An approach built around your operation, not a template.
Every engagement follows the same discipline: understand the work first, design the system around it, deploy with safeguards in place, then keep improving it in production.
Design
We design the system around that workflow: agents, integrations, approval points, and the measures that define success.
Deploy
We build, test, and launch in an isolated environment connected to your tools, with safeguards in place before it touches real work.
Operate and improve
We monitor, report, and refine the system in production - tightening quality and expanding scope as it earns trust.
Yours by design.
Every Olano system runs in its own isolated environment - your workspace, memory, files, connector secrets, and audit logs are never mixed with anyone else's, and everything is encrypted at rest and in transit. Your team governs what the system may do: approvals where judgment is required, a complete history of every action, and hard limits on what it can spend.
Isolated environment - your own dedicated deployment, never shared
Approval controls - human sign-off wherever judgment is required
Audit history - a complete, tamper-proof record of every action
Spending controls - hard caps on AI usage, agreed in advance
The Olano platform
One platform behind every system we deploy.
Client systems are not one-off integrations. Every engagement runs on the Olano platform - infrastructure we build and operate ourselves, hardened by production use across every deployment we manage.
Olano Core - the multi-agent runtime coordinating agents, tools, memory, channels, and safety gates.
Olano Cortex - the improvement layer that turns daily work into proposals your team approves.
Integrations - connected to the tools you already run: email, WhatsApp, calendars, CRMs, documents, and internal systems.
Multi-model routing - each task handled by the AI model best suited to it, within hard spending controls.
Powered by Olano Core · improved by Olano Cortex. Explore the platform at olano.ai
What you get
Your team gets a real control room, not a black box.
Every system we deploy comes with the Olano dashboard: what your agents did today, what they are waiting on, and what needs your approval - in plain language.
A written summary of the day, every morning
Enquiries handled, quotes issued, invoices reconciled, and the one decision that needs you - written up in sentences, not dashboards you have to interpret.
The team we build for you, on one page
A front desk, a sales agent, an operations coordinator - each with a role, and clear lines for who hands work to whom.
When an agent gets stuck, it files a ticket
A refund above the limit, a supplier lead time that slipped, a double-booked visit - raised, assigned and tracked, instead of quietly dropped.
The work that should just happen
Morning briefings, twice-daily tender checks, month-end reports, low-stock reorders - running on schedule without anyone remembering to start them.
Working with Olano.
One engagement, end to end. Olano designs, deploys, and manages your AI system for you - so your team keeps running the business while the system earns its keep.
A fully managed engagement
From first conversation to a system working in production - and kept improving long after launch.
- We map how the work runs through your business and design the system around it
- We connect it to the tools your team already uses
- We build custom integrations where your systems need them
- We test it, put approvals and safeguards in place, and launch it
- We onboard your team and stay hands-on through the first weeks
- We monitor, report, and keep improving the system month after month
- We expand it to new workflows and teams when you're ready
Every engagement is scoped around the workflows, systems, and operating volume involved. Olano provides a fixed implementation proposal and a clear ongoing management plan before work begins. See the six services an engagement is built from, and the Singapore grants that can fund part of it. Curious what a managed agent team gets through in a day? Read what one day of work looks like: a human team compared with an Olano agent team.
About Olano
A Singapore AI studio.
Olano is a Singapore AI studio. We design, deploy, and manage AI agent systems around the way each client's business actually operates - with senior engineers involved in every engagement.
Senior technical leadership - experience from
- Thousands
- of people have used AI systems our team has built and shipped - the engineering discipline behind every Olano deployment.
Discuss a project.
Talk to Olano staff right away on WhatsApp, Telegram, or email.
Tell us about the workflow you have in mind, or book a consultation. We'll look at how the work runs through your business today, where an AI system fits, and come back with a fixed implementation proposal before any work begins.
Book a consultation
Booked straight into our calendar, in your own timezone.
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