Resources
Singapore guides to putting AI agents to work
Made in Singapore, written for Singapore: WhatsApp-first customers, PDPA, grants, hiring floors - and what AI agents change about each. Every guide reflects how we build: start with one workflow, keep a human in the loop for anything outbound, and keep an audit trail of every action.
For Singapore SMEs
The local realities - WhatsApp-first customers, PDPA, grants, hiring floors - and what agents change about each.
AI agents for Singapore SMEs: a practical guide
The pillar guide: which workflows agents genuinely handle today, what stays human, PDPA basics, grants, and how to start with one workflow.
WhatsApp AI customer service in Singapore
The most common first workflow: an AI front desk on the channel your customers already use, with real customer proof.
Singapore grant funding, at a glance
The EDGE reference: up to 70% for SMEs, the S$100,000 annual cap, eligible activities, and what must be true before you apply.
Singapore SME AI adoption in 2026
Adoption tripled in a year and the gap to larger firms still grew. The figures, and what they do not capture.
Claude Code in Singapore
What the developer tooling is for, who benefits, and what an operations team needs instead.
Grok Bot for a Singapore business
Persistence is table stakes now. The four checks worth making before the subscription - none of them model quality.
PDPA and AI agents
Consent, the PDPC's AI guidelines, DNC rules, eight vendor questions, and what stays your responsibility.
Hire another person, or deploy an agent?
The 2026 hiring math - salaries, CPF, work-pass floors - against handing the repetitive layer to agents. Honest about both.
AI agents for Singapore retail and F&B
Stock and price answers on WhatsApp, reservations and catering enquiries, supplier reorders - with approvals.
AI agents for Singapore property agents
Instant listing answers, consistent qualification, viewings pencilled into your calendar, quiet leads revived.
Policy, grants and funding
What the government has put behind AI adoption, what it funds, and what it expects in return - the EDGE Grant, the tax deduction, the national programmes and the strategy they sit inside.
Singapore's National AI Strategy update: what an SME should take from it
The May 2026 refresh set ten priorities and four AI Missions. Most of it is not aimed at a twenty-person company - three parts of it are.
Singapore's 400% AI tax deduction, in cash terms
Budget 2026 added an AI category to the Enterprise Innovation Scheme. What the 400% is actually worth, and the question to ask before assuming you get it and a grant.
AI-bilingual: Singapore's 100,000-worker target, in a team of twelve
Fluency rather than expertise - who to train first in a small company, and the three signals that tell you the training worked.
AI grants for Singapore SMEs
EDGE, the GenAI Sandbox and the capability programmes - what each actually covers, and which of them writes you a cheque.
What replaced PSG, EDG and MRA?
The September 2026 changeover in plain terms: what carries over, what does not, and what to do if you were mid-application.
Singapore's AI programmes for business
NAIIP, IMDA's GenAI Sandbox, TeSA, the governance frameworks - what each one is for, and what none of them will do.
Customer stories
How real businesses run agents day to day, in their own words.
An inventory-connected WhatsApp system
A motorcycle-parts retailer runs two WhatsApp agents on a custom inventory API - live prices, stock, and photos for customers, and stock updates from the staff's phones.
Tender intelligence for a marketing agency
Government tenders monitored twice a day, scored by fit, and delivered as email + PDF reports: "These reports are excellent. Thank you so much!"
Start from a workflow instead
Each use-case page shows the exact setup: what the agent does, which tools it connects to, and where the approvals sit.
WhatsApp AI customer service
Answer customer enquiries on WhatsApp around the clock, with approvals before replies go out.
AI inbox assistant
Triage email, draft responses, and keep follow-ups moving without losing threads.
AI market research agent
Research digests and reports on a schedule, grounded in sources your team can check.
Missed-lead recovery
Catch the enquiries that arrive after hours and follow up before they go cold.
AI booking assistant
Take bookings, send reminders, and handle reschedules across your channels.
WhatsApp AI for clinics
Enquiries, bookings, reminders, and FAQs for clinics - never medical advice.
Platform guides on olano.ai
The technology behind every Studio deployment - agent memory, Cortex self-improvement, multi-model routing, comparisons, and playbooks - lives on the Olano platform site.
Inside Olano Cortex
The self-improvement engine: cycles that turn daily work into proposals, a cadence you control, and your approval on every change.
How AI agents remember
The memory stack: persistent conversation memory, distilled long-term memory, a knowledge base grounded in your documents, and skills.
All platform guides →
Guides, playbooks, and honest comparisons for deploying AI agents - the full library at olano.ai/resources.
Not sure which workflow to start with?
Book a consultation. We map your highest-value workflow, quote it, and only build once you approve - live in days, not months.